Return & Refund Policy
Thanks for shopping at SQUATCH Industries
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
There are no returns on Custom Orders.
If there is an issue with the order once you receive it, you can contact SQUATCH Industries at info@squatchind.com
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
There are no refunds on Custom Orders.
If there is an issue with the order once you receive it, you can contact SQUATCH Industries at info@squatchind.com
Shipping
You will be responsible for paying for your shipping costs for returning your item.
Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.